Frequently asked questions

On this Frequently Asked Questions (FAQ) page, you can find questions that are asked most often, for example, about requesting a quotation. We hope that the answer that you are looking for is amongst the answers. If this is not the case, please contact us via email or telephone. We are more than happy to help.

How can I find the right undercarriage part for my machine?

When you are looking for an undercarriage part for your mining machine, you can request a quotation. You can find the button to request a quotation on the right-hand side of the page. You can enter the brand and type of your machine or the OEM number on this quotation request form. Next, fill in your contact details and click Send.

What happens after I requested a quotation?

After you have requested a quotation, we will contact you as soon as possible. We will also do this if your undercarriage part is not in stock or is not on the list. We try to reply to your quotation request within 1 or 2 hours during office hours.

You can also contact us by telephone to ask for a quotation. Please call: +31 (0)88 202 51 11

Am I entitled to a warranty?

We believe strongly in the quality of the undercarriage parts of the Berco and VemaTrack brands. The Berco and VemaTrack factories comply with all OEM specifications and have R&D departments and the most innovative production methods. You can therefore be sure that you have undercarriage parts of the best quality with these brands. We offer extensive warranty conditions on our products. You can always request the full warranty conditions from us.

What is the difference in quality between the Berco and VemaTrack undercarriage parts?

Berco has been number one for many years in relation to undercarriage parts; you will not find a better quality of parts than that of Berco. VemaTrack means choosing sound, robust and wear-resistant parts that offer excellent value for money.

We recommend choosing Berco when your machines must work under heavy conditions or must perform much driven work. This is often the case with mining machines. In addition, it is wise to choose Berco when your bulldozer has not been used very long. If it has or when the machine has to perform less heavy or less driven work, we recommend VemaTrack.

Our product promises

  • Undercarriage parts for your machines for the mining industry

    Undercarriage parts by RTD Mining are perfect for machines in the mining industry.
  • Fast delivery

    RTD Mining is a specialist in logistics, which means you always benefit from rapid delivery.
  • Top brands – Berco and VemaTrack

    RTD Mining supplies undercarriage parts for the mining industry by the outstanding brands Berco and VemaTrack.
  • Guaranteed quality

    At RTD Mining, we only use the best quality undercarriage parts.

The best under­carriage parts for your mining machine